Refund policy

Each item is carefully produced and prepared by hand.

For this reason, returns, exchanges, and order cancellations are generally not accepted once an order has been placed.

If your order arrives damaged, contains an incorrect item, or encounters a significant issue during transit, please contact us within 14 days of delivery. We will review each situation individually and do our best to provide an appropriate solution.

Please include your order number and photographs where applicable.

For any questions regarding your order, please contact: support@aonazo7.com