All orders are sent in paper envelopes with postage stamps. Enjoy a little touch of traditional mail on its journey to you.
Worldwide shipping is included on orders of USD 11 or more. Orders are sent via untracked airmail. An optional tracked shipping service is available for an additional fee, though it does not affect delivery speed. Please note that tracked shipping may occasionally be unavailable.
Orders are dispatched from Tokyo, Japan via Japan Post.
Estimated delivery times are as follows:
Japan: 1~3 business days
Asia: 7~14 business days
North America: 10~20 business days
Europe: 10~20 business days
Australia & New Zealand: 10~16 business days
Delivery times may vary depending on holidays, customs processing, weather conditions, and local postal services.
Orders are usually dispatched within one week, although schedules may vary during busy periods or due to weather.
Large, thick, or mixed-size orders may be divided into multiple envelopes to help prevent damage during transit. These shipments are dispatched together, though they may not arrive on the same day.
If your order qualifies for free shipping, no additional postage will be charged for separate shipments.
Please make sure your shipping address is entered correctly, as incorrect addresses are not covered by after-sales support. Please see the After-Sales Information section for details.
If we notice a possible typo or missing information after comparing the shipping and billing addresses, we may contact you by email before dispatch. If no reply is received within three days, we will make the most appropriate adjustment based on the available information to help improve the chances of successful delivery.